The banking, financial services, and insurance (BFSI) sector is rapidly transforming on a global level, with new and ...

Sydney, October 10, 2024 – Integrated Research (IR) (ASX:IRI), the leading global provider of experience management solutions ...

Remote or hybrid working models continue to grow and evolve for many global organizations. The flexibility of the modern workplace means that employees could be working from anywhere – at home, the ...

SYDNEY, October 02, 2018 – IR, the leading global provider of proactive experience management solutions for critical unified communications (UC), payments, contact centers and IT infrastructure, today ...

Sydney, August 12, 2019 – IR, the leading global provider of experience management solutions for critical IT infrastructure, payments and communications ecosystems, has welcomed John Ruthven as Chief ...

IR Collaborate, powered by Prognosis, is designed to streamline healthcare communications, ensuring that every interaction is seamless, from the administrative office to the emergency room.

IR Collaborate, powered by Prognosis, is engineered to streamline communication within large enterprises, ensuring that every interaction is seamless, no matter how intricate your environment is.

With over 50 million Cisco cloud calling users, Webex Calling is the go-to communication and collaboration solution for businesses of all sizes globally. Webex Calling is Cisco’s flagship cloud ...

Contact centres are responsible for delivering best-in-class brand experiences in every interaction. Operating in a dynamic “live” mode, they handle a continuous stream of digital and voice ...