Five9 is squarely positioned to benefit from industry tailwinds including the transition of contact center operations to the cloud, and a shift toward digital first customer engagement and automation.

Data from software provider Salesforce found that roughly 70% of Gen Z professionals feel ... Add Gen AI to learning and ...

Partnership will empower frontline teams with seamless, scalable solutions to drive efficiency, engagement, and business impact MONTREAL--BUSINESS ...

Freudenberg takes this a step further by offering workers an inner look into just how the AI works. “We’re demonstrating what ...

The Consumer Financial Protection Bureau (CFPB) recently issued guidance that takes an aggressive position regarding the scope of the Fair ...

Across 550 real-world resumes, the AI tools favored White-associated names 85% of the time and female-associated names only ...

This article will explore how workforce management software simplifies these complex tasks. From automating scheduling to boosting payroll accuracy and improving communication, we’ll discuss how ...

workforce management, and payroll. The longevity of the relationship can be attributed to the commitment from UKG to understand Hawaiian Airlines’ unique industry challenges, such as FAA regulatory ...

Automatic Data Processing surpassed expectations for its first quarter of fiscal 2025, showcasing a robust financial ...

We list the best customer experience (CX) tools, to make it simple and easy to collect customer feedback to help provide ...

Charting, Price Performance, News & Related Contracts.