The CCMA, formerly known as the Call Centre Management Association, has rebranded as the CCMA Rebrands after 30 Years and has launched a fresh new visual identity at it’s annual UK National Contact ...

When you turn 21, a pelvic exam is a regular part of your wellness visit. A pelvic exam is a normal part of taking care of your body. It only takes a few minutes and it doesn’t hurt. Please enter your ...

For more than 30 years, the CCMA has been absolutely dedicated to supporting contact centre professionals. We’re constantly pushing ourselves to do more for our thriving community, which happens to be ...

Identify areas of improvement and brush up on your technical and managerial skills. Results-based management Monitoring, reporting and control Risk management Evaluation of development programmes and ...

2.2 Clause 2 Clause 2 seeks to amend section 8 of the Act in order to exclude the requirement that psychological testing and similar assessments of employees must be certified by the Council ...