Forget generic tactics and discover the top IVR best practices that really make a difference for agents and callers.

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But I’m well aware that obtaining documents via FOIA is a battle so I was prepared. This week, we’re going out on a lighter note and highlighting the Deep Cuts—the redacted, the obscure and ...

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Stacey Scrivani discusses mentorship in the legal profession, exploring what it means to be a mentor or mentee and how these relationships can be mutually beneficial. She shares her insights on the ...

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Some of the top-rated free tools include the best eSign software for collecting and securely storing legally binding signed documents. A really good free PDF editor will include conversion tools ...

use one of the best web-based photo editors we've tested. Bonus: Many of them are free. PC hardware is nice, but it’s not much use without innovative software. I’ve been reviewing software for ...

Managing finances efficiently is essential for any legal firm, but in 2025 it doesn’t have to be a time-consuming task. Accounting software tailored for lawyers simplifies billing, invoicing, payroll ...

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