the-future-of-commerce4 小时
High-tech trends 2025: Growth anticipated, transformation required
Discover the top high-tech trends driving industry growth in 2025, including reshoring, digitization, and AI adoption.
the-future-of-commerce1 天
AI agents are coming. Is digital commerce ready?
If you follow industry news, you’ve probably heard the buzz about AI agents, which promise to bring autonomous AI commerce ...
the-future-of-commerce2 天
5 signs your C-suite doesn’t understand customer loyalty
Loyalty programs can be powerful drivers of revenue and better customer relationships, but only if the C-suite understands ...
the-future-of-commerce6 天
Using AI in customer service to improve every stage of the support journey
Companies are using AI in customer service to improve both the customer and agent experience. Get tips and early adopter ...
the-future-of-commerce5 天
Customer experience trends 2025: 7 ways brands can take their CX to the top
Despite the vast amount of change in the ways we buy and sell, what customers want when they purchase from remains the same: a great customer experience (this applies to both B2B and B2C). If your ...
the-future-of-commerce5 天
SAP CX Sales, Service, Commerce Clouds win 2025 TrustRadius Buyer’s Choice Award
SAP Commerce Cloud, SAP Sales Cloud, and SAP Service Cloud have won 2025 Buyer’s Choice Awards from TrustRadius, a leading B2B software review platform. The TrustRadius Buyer’s Choice Awards, formerly ...
the-future-of-commerce5 天
Brian Beck
Brian Beck has 20+ years of experience, including more than a decade as a hands-on C-level e-commerce executive. He has achieved high growth rates in excess of 100% per year and has held full P&L ...