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CallRail can now track leads from AI-powered search engines, Grammarly intends to acquire Coda, SIPPIO partners with Mutare for improved voice security and Enghouse buys Aculab.

A contributor called it last month and we’re confirming it with our own year in review – this is the year Teams took over UCaaS.

The year 2024 was pivotal for artificial intelligence (AI). Nearly three out of four businesses are using AI for at least one function, fundamentally changing how organizations make decisions and ...

He said organizations must effectively communicate productivity monitoring programs to employees to foster trust transparency and fairness. “Companies must specify exactly which activities are ...

When implementing productivity monitoring tools, organizations should prioritize transparency and trust, and clearly communicate the program's goals ...

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A look back at some of the key trends in POTS, Gen AI security and workplace collaboration, as well as some insights on ...

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