What’s the outlook—and opportunity—for CX in 2025? It looks like 2025 will be another year of CX mediocrity for most brands. Don’t lose hope! For the bold CX leaders who are ready to kick things into ...

As Part of the CRM in 2025 conversation series organized by the CRM Playaz, included for the first time were executives at vendors well known in the industry for their specific focus but are not ...

Instead of marketing trends, let's talk about what we need from leaders in 2025-not just strategies or tools but the qualities that truly matter ...

Drive business growth with game-changing CX AI insights'Did you know that research firm Metrigy says over 90% of organizations are using AI for customer and employee interactions or planning to by ...

E-commerce marketing platform provider Omnisend today launched a beta version of its upgraded reporting feature, allowing e-commerce merchants to analyze emails, SMS, and push notifications in one ...

Research firm MarketsandMarkets has projected the worldwide emotion artificial intelligence market to reach $9.01 billion ;by 2030, up from a current value of $2.74 billion, growing at a compound ...

Brightcove, a streaming technology company, has integrated with Acquia's Digital Asset Management (DAM) and the Drupal content management system, giving customers a video solution to add to their ...

DoubleVerify, providers of a software platform for digital media measurement, data, and analytics, has launched the Generative Artificial Intelligence (GenAI) Website Avoidance & Detection solution to ...

EDO, a TV outcomes company, and DoubleVerify, providers of a platform for digital media measurement, data, and analytics, are partnering to deliver artificial intelligence-powered optimization for ...

Grammarly, an artificial intelligence-powered writing assistant, will acquire productivity platform provider Coda and name Coda's CEO and co-founder, Shishir Mehrotra, as its new CEO. Financial terms ...