The adoption of modern workforce management tools is transforming business operations, offering improvements in data ...

Workforce management (WFM) is the process by which a company makes all of the complex factors of running a successful business come together to maximize an organization’s productivity and ...

Software solutions such as Verint, NICE and Genesys WFM are widely used to optimize workforce management processes and ensure that contact centers operate efficiently. Real-time contact center ...

Is your WFM forecasting method phoning it in? Traditional WFM methods of forecasting and scheduling are based on outdated paradigms from phone calls. Our new reality is digital, and your WFM solution ...

Workforce management software provider Monday.com reported a significantly larger-than-expected operating loss, and operating margin also widened.

CEO of WorkForce Software. "For 25 years we have led the way in developing workforce management solutions that enable many of the world's most innovative organizations to optimize their workforce ...

for an undisclosed price. Founded in 2021, Surfboard offers workforce management software that is designed to enhance the efficiency of customer support teams. The company offers tools for ...

Business communications service provider Dialpad Inc. today announced the launch of Dialpad Support, a complete ...

The acquisition will create a suite of tools designed to address the workforce needs of clinicians and healthcare ...

Automatic Data Processing (NASDAQ:ADP) has acquired workforce management solutions provider WorkForce Software, whose backers ...

COLUMBUS, Ohio, October 31, 2024--(BUSINESS WIRE)--ARCOS ® LLC, a leading provider of workforce management solutions for utilities and other critical infrastructure industries, announced today the ...

Perwyn portfolio company Patchwork Health has acquired L2P Enterprise, a medical appraisal software and job planning software provider for healthcare professionals. London-based L2P was established in ...