Running a field service business can feel like a balancing act—managing technicians, scheduling appointments, sending ...

Natural language IVR can boost the agent and customer experience, but it comes at a cost. Here’s how to know if it's right ...

The current appointment system of the city of Munich will be replaced by Zeitmanagementsystem (ZMS) provided by the state of Berlin.

Dealerlogix, driven by Vehlo, has been accepted into General Motors' 3Synergy service lane tool program. This comprehensive fixed ops platform offers GM dealers a one-stop solution, providing all the ...

ZenaTech, Inc. ("ZenaTech"), a technology company specializing in AI (Artificial Intelligence) drone solutions driven by Quantum Computing, Drones as a Service, and enterprise SaaS, announces that it ...

Is your logistics business struggling to maximize its CRM potential? From real-time tracking to automated workflows, discover ...

In a world with chatbots and virtual assistants, the traditional IVR menu remains a reliable tool for customer support.

The global dental practice management software market, valued at USD 2.54 billion in 2023, is forecasted to surge to USD 6.74 billion by 2033, reflecting a robust CAGR of 10.25% during the assessment ...

Jessica was a writer on the Wellness team, with a focus on health technology, eye care, nutrition and finding new approaches to chronic health problems.

Running a cleaning business doesn''t always guarantee constant prosperity. You may be getting clients every so often, but it ...

TurboTax has continued offering their "normal" experience, but has kept making their pricing less transparent. As a result, ...

ServiceMinder, a technology solution for managing and operating home services franchises, is excited to announce the appointment of Berkley Simmons as the company's new Chief Executive Officer ...