IgniteTech, a leader in enterprise AI solutions, today launched MyPersonas™ for the Jive AI platform at the Financial Times (FT) Future of AI Conference, where CEO Eric Vaughan shared insights during ...
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One of the biggest challenges for any contact centre agent is being able to quickly and confidently provide the most helpful answer to the customer the first time they ask the question. Traditionally, ...
This milestone, highly anticipated by enterprises, comes on the heels of EchoMark's recognition by Gartner as a "Cool Vendor" in Data Security in October 2024, which highlights its innovative efforts ...
Nucleus Research is the recognized global leader in ROI technology research. Using a case-based approach, we provide research streams and advisory services that allow vendors and end users to quantify ...