A family of standards and guidelines for quality in the manufacturing and service industries. ISO 9000 defines the criteria for what should be measured. ISO 9001 covers design and development.

ISO 9000 certification provides a competitive edge by ensuring compliance with international standards. It also facilitates ...

Since the publication of the ISO 9000 family of standards in 1987 a new industry has grown in its shadow. The industry is characterized by Standards Bodies, Accreditation Bodies, Certification Bodies, ...

The associated certification schemes (which are not a requirement of any of the standards in the ISO 9000 family) were launched to reduce costs of customer-sponsored audits performed to verify the ...

3 9000" is a quality standards tern with growing support, as ienced by the increasing numof organizations seeking certifiion to those standards. The folding is a primer on ISO 9000: to ilain why ...