Kurt "CyberGuy" Knutsson explores how you can help troubleshoot a computer issue remotely on Windows or a Mac. There are a variety of options.

Before you update your graphics drivers, you should find what GPU you have and note its current driver version. You can use ...

Over time, as you install and uninstall programs, or move files from one folder to another, your Windows PC can accumulate a large amount of empty folders. These directories, though harmless, can ...

If the Windows laptop fan keeps running constantly, clean the dust and air vents, stop background apps, and change the system ...