Early signs of recovery are showing up in the tech space as information technology companies begin converting contract ...

UK recruitment agencies use some form of AI technology AI technology could have a bias against older candidates 75% of ...

Findings of 8th Annual State of Hybrid Work report include a crackdown on coffee badging, appreciation for “green flag bosses ...

Discover Kishandth Sivapalasundaram, a visionary software engineering leader who’s shaping the future of AI-enabled B2B ...

A proactive approach to preventing cyber attacks is the first step in protecting your small business this holiday season.

Just as traditional employee benefits ... at language software Babbel. "This shift is happening quickly, and it's not ...

For bosses, that can mean staying publicly neutral, Leena Rinne, global head of coaching at Skillsoft, which makes learning ...

As remote work moves from being a temporary solution to a permanent strategy, businesses must rethink how they’re structured. In a remote-first world, organizations need more than technology to thrive ...

Deciding between building a product in-house or outsourcing the software development process to a third-party agency poses a dilemma.

If every call center integration was as easy as advertised, we wouldn’t have written this guide. Learn six ways to ...

As more companies explore how AI can drive productivity, one crucial aspect is often overlooked: how employees are actually ...

There are only a handful of call center software features that vary in a meaningful way between vendors. Here’s what you need ...