Natural language IVR can boost the agent and customer experience, but it comes at a cost. Here’s how to know if it's right ...

Duckbill was founded in 2022, but the AI feature launched in October 2024. It's a membership model with three paid tiers – ...

Doug Brown, Founder of Black Book Research, highlights, 'Physician practice management software is evolving rapidly, driven ...

The health service’s core patient software program will be upgraded to allow users to, first view upcoming operations and ...

An energy company broke into a widower’s home after the AI software in his smart meter wrongly suggested the device had been ...

It’s well positioned to deploy a radical new ‘agents’ tool, and it’s not shy about how that technology will replace jobs.

In a world of constant transformation, the travel industry has embraced technology as its greatest ally. Booking management, ...

Financial planners can help you manage your money, pay off debt and invest for your future. But they also have personal ...

PRIMARY CARE, urgent care, emergency care, telehealth. Confused about which to use? Sometimes the choice isn’t obvious.

Nvidia stock has soared on the back of AI. Ed Sheldon believes the stock, and others in the AI space, can outperform again in ...

Japanese supplier reports a loss of £170m in the UK in its latest financial statement and orders UK staff to cut costs.

Nagpur: For the old vehicles registered before April 1, 2019, the Maharashtra Transport Commissioner's Office has set a ...