Wholesale distribution trends 2025 include using AI for operational efficiency, improving B2B e-commerce, and new sales ...

Our favorite reads 2024 includes provocative posts about AI, mind-blowing perspective on quantum computing, and industry-focused articles.

Surreal photo composite of a woman dancing on her tiptoe, balancing upon a bridge with a digital sky in the background, representing 2025 customer service trends.

The telecommunications industry has grown from a connectivity provider for consumers to becoming the backbone of the modern industrial economy, and the pressure is INTENSE. The telecom trends for 2025 ...

U.S. inflation rates may be cooling off some (especially compared to their 2022 spike), but many consumers are still feeling the effects of higher prices, making them extremely budget-conscious.

With so much change over the past few years within consumer goods—shifting consumer habits, consolidation in the retail grocery space, the rise of private label goods, and spiking commodity prices—the ...

With over 22 years of experience at SAP, Monica Gassmann is a passionate sustainability leader and expert for the chemical industry and beyond. She holds a CPIM certification from APICS and a Design ...

Marcia is an editor and content writer for SAP Customer Experience, and the Executive Editor of The Future of Commerce. A professional skilled in crafting content that draws the reader in, she was ...

Michele uses empirical methods and data driven decisions to unlock business value. Armed with his Ph.D. in Cognitive Science, Michele has a deep appreciation of the complexities of human behavior.

Jon Hudson is the SVP of Global Sales at Digital Turbine, overseeing a global team that collaborates with major brands and agencies in the media industry. With over 15 years of experience in media, ...

Banks are in need of a refresh. The market is extremely competitive, and digital-first neobanks keep popping up, offering new services and higher rates that entice even long-term, loyal bank customers ...