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Leon Yen has been reporting on technology for over a decade and has written for CNET and BigThink. Before that, he was the co ...

AI agents are at the forefront of a customer service revolution, reshaping interaction dynamics with enhanced personalization and real-time efficiency. eWeek has the latest technology news and ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. The smart grid is a modern energy management system ...

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eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Artificial intelligence (AI) social media apps enhance ...