From 1 October 2024, employers must pass on all tips to their workers. Check what the new Tipping Act means for you.

2. An option to reduce the service with no penalty after 3 months The above term(s) constitute an essential part of the contract and to date this has not been fulfilled. I am requesting your company ...

Use this template to write a letter to a trader if they've done poor quality building work, decorating or home improvement for you. It should help the trader understand your point of view and their ...

Use this letter template to complain to a private seller about goods that don't match how they were described to you. It should help the seller understand your point of view and their legal obligation ...

Find a job with our local Citizens Advice. Opportunities are available across a wide range of roles in England and Wales. If you are looking for voluntary roles, including trustee positions with local ...

Use this letter to give a trader a final deadline when they're taking too long to deliver goods to you. You must tell them it's essential to stick to this deadline. This is called 'making time of the ...

If you haven't had an energy bill in over a year, your supplier has to follow certain rules about how far back they bill you. You should first read our guidance if you've not received a bill in a ...

A new benefit called Adult Disability Payment is replacing Personal Independence Payment (PIP) in Scotland in 2022. You'll keep getting PIP until you move over to Adult Disability Payment. Social ...

You can get between £28.70 and £184.30 a week in Disability Living Allowance (DLA) to help look after a child who has a disability or health condition. DLA isn't means tested, so how much you earn ...

You can use this letter template to complain about faulty goods that have been supplied as part of a service such as building work or car repairs. It should help the trader understand your point of ...

A money lender has to be authorised by the Financial Conduct Authority (FCA) to lend money legally. Money lenders who aren’t authorised by the FCA are breaking the law. They are known as loan sharks.