destinationCRM.com is dedicated to providing Customer Relationship Management product and service information in a timely manner to connect decision makers and CRM industry providers now and into the ...

Klaviyo's advanced analytics capabilities enable B2C marketers to personalize at scale, optimize performance across channels, and drive better results.

Collaboration enables customers in the Salesforce ecosystem to trial Conga's Revenue Lifecycle Management products.

Senior executives from leading industry vendors including Adobe, Creatio, Microsoft, Oracle, Pegasystems, PROS, Salesforce, SAP, ServiceNow, SugarCRM, UserTesting, Verint, Zoho and Zoom give their ...

Knowledge management is experiencing the fastest growth in its 40-plus-year history, and expansion is accelerating in this long-underappreciated IT segment. As with many technology sectors, the ...

Eltropy's acquisition of Lexop will helps credit unions and community banks modernize loan repayment and collections.

TSL Shoppettes helps companies create shoppable short-form videos for Instagram, Facebook, and shoppable distribution networks.

What’s the outlook—and opportunity—for CX in 2025? It looks like 2025 will be another year of CX mediocrity for most brands. Don’t lose hope! For the bold CX leaders who are ready to kick things into ...

destinationCRM.com is dedicated to providing Customer Relationship Management product and service information in a timely manner to connect decision makers and CRM industry providers now and into the ...

Drive business growth with game-changing CX AI insights'Did you know that research firm Metrigy says over 90% of organizations are using AI for customer and employee interactions or planning to by ...

Join our panel of experts as they share their predictions and offer their expertise on the future of customer service. In this roundtable, industry experts will explore the cutting-edge applications ...