Salesforce CEO Marc Benioff believes Microsoft is on its way to a repeat act of creating a loathsome program meant to assist ...

Salesforce CEO Marc Benioff told Fortune that the company was making a "hard pivot" to AI agents. Salesforce's Agentforce platform lets users create custom AI agents to interact with customers.

Salesforce CEO Marc Benioff says AI and human customer service agents are indistinguishable. Benioff said AI agents had reached "another level of capability." Customer service is seen as one of ...

Marc Benioff made a surprise appearance on live video during a Workday keynote this week to make the case for a new breed of purposeful enterprise AI agents. Carl Eschenbach, Marc Benioff (Workday ...

For at least a decade, Salesforce CEO Marc Benioff has emphasized the importance of shoshin, the Japanese word for “beginner’s mind”—including in a 2015 Fortune interview in which he said ...

Despite Salesforce CEO Marc Benioff’s comments on Thursday that a contract was signed, Salesforce has not in fact finalized an agreement that would keep its annual Dreamforce megaconference in ...

“This is an extraordinary time,” Huang said while on stage with Marc Benioff, Salesforce chair, CEO and co-founder. “In no time in history has technology moved faster than Moore’s La ...

By David Streitfeld Time magazine, The Washington Post and The Los Angeles Times — owned by Marc Benioff, Jeff Bezos and Dr. Patrick Soon-Shiong — are still losing money. By Benjamin Mullin ...

Marc Benioff says AI needs to be regulated to win the public's trust. Speaking on a panel at the World Economic Forum in Davos on Thursday, the Salesforce CEO compared the lack of public ...