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Talbots has a retail footprint in 46 states nationwide ... he designed and implemented a homegrown mobile clienteling service. “You don’t get to be the oldest [apparel] retailer in the U.S ...

Bruns, William J., Jr. "The Talbots, Inc., and Subsidiaries: Accounting for Goodwill (Brief Case)." Harvard Business School Teaching Note 083-257, October 2008.