Genesys - 世界级的多媒体接触中心 ... 客服人力资源管理 (WorkForce Management )：为企业提供一套智能型的人力资源管理系统，有效规划呼叫中心(Call Center ...

NICE CXone’s contact center software offers strong flexibility in features and channels. Choose from digital-only, voice-only ...

The plaintiff alleged she was let go in retaliation for filing a formal complaint against a manager and requesting ...

Genesys International Corporation Ltd share price was down by 0.00% from the previous closing price of ₹0.00. Who are peers of Genesys International Corporation Ltd? The peers of Genesys ...

Genesys International, an advanced mapping company, announced a strategic partnership with satellite remote sensing firm SatSure on October 30 to develop integrated geospatial solutions for ...

Workforce management (WFM) is the process by which a company makes all of the complex factors of running a successful business come together to maximize an organization’s productivity and ...

Here we offer experience-based advice on a workforce management (WFM) approach with a unique blend of digital and human imperatives: hyper-utilization, gamification, hyper-automation, commercial ...

Louis Blatt is SVP Corporate Strategy at Genesys. He is a member of the Genesys Executive Committee and leader of the strategic planning process. He leads projects to grow the company through organic ...

We list the best customer experience (CX) tools, to make it simple and easy to collect customer feedback to help provide ...

Business communications service provider Dialpad Inc. today announced it has acquired cloud-native workforce management platform startup Surfboard Technology Ltd. for an undisclosed price.

This acquisition will expand ADP's global offering of workforce management solutions and enable future innovation in the space. "As the needs of today's global workforce continue to shift ...

In the corresponding quarter of the previous fiscal, Quess Corp posted a net profit of ₹71 crore, the company said in a ...