The wedding retailer brings in customer feedback to design a loyalty program that doesn’t just build relationships with ...

Was over a week late, called customer service. Couldn't speak to anyone, had to text.... Said it would be overnighted, was not... Next week took over 2 hours and still no response, next day they ...

From Chic Little White Dresses for Every Celebration to White for the Bridal Party, New Data Uncovers Exciting Trends in ...

This story was originally published on CX Dive. To receive daily news and insights, subscribe to our free daily CX Dive newsletter. When David’s Bridal added easier-to-access incentives to its ...

The uniqueness about David's is we have dresses in the $199 price point, and we've got dresses at $2,000. We also have a broad range of aesthetics. We did see bridal parties constrict. On average ...

Introducing "Adored by David's," A Captivating New Bridal and Special Occasion Recommerce Program Featuring Dresses and Accessories, Perfectly Crafted for Eco-Conscious Shoppers Who Embrace Style ...

Expanding its benefits beyond brides, David’s Bridal is adding new incentives ... also can save on bridesmaid and special occasion dresses, shoes, accessories and alterations, among other ...