Limited (WFM) has been fined €393,512 by the Central Bank of Ireland for regulatory breaches. The case relates to management of a €17.7m investment in illiquid, hard to value private assets (Loan ...
Traditional WFM methods of forecasting and scheduling are based on outdated paradigms from phone calls. Our new reality is digital, and your WFM solution should take into account asynchronous, ...
Is your WFM forecasting method phoning it in?Traditional WFM methods of forecasting and scheduling are based on outdated paradigms from phone calls. Our new reality is digital, and your WFM solution ...
WFM Asia, formerly known as Ward Ferry Management, has unveiled its new brand identity, emphasizing its strong commitment to investing in Asian small and mid-cap firms. With a proven track record and ...
Calabrio, the workforce performance company, today announced that Calabrio Workforce Management (WFM) now interoperates with Microsoft Dynamics 365 Contact Center. This marks the next step in the ...